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Webhook

Webhooks allow you to integrate your akaBot Platform with your whole application ecosystem more effectively. You may subscribe to Center events and forward them to any external DCM, BPM, or CRM solution to notify various users, such as when a new queue item is ready for processing, a trigger fails, or a process is changed.

Notes: Your application must be web-hooked and compatible with akaBot.

After selecting the Webhook tab, the system displays the following page.

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NoColumnDescription
1ActionAvailable actions to manage the Webhook. Includes: Edit: allows users to edit a particular webhook. Delete: allows users to delete selected webhook
2URLThe URL of your application
3Subscribed EventThe events will be forwarded to your application.
4EnableThe status of the webhook. There are two possible statuses: Enabled or Disabled

Create/Edit a Webhook​

To create a webhook

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NoColumn /LabelDescriptionTypeMaximumIs Mandatory?Input Requirement
1URLEnter the url of the system that you want to give rights to subscribe and listen to akabot centerString1000 charYes
2EnabledTick this box if you want for this Webhook to workCheck BoxNo
3Choose All Events / Choose EventsAllow you to choose between send all events to your application or only send selected Events.SingleChoiceYes
4FilterSelect the Events you want to forward to your application. You can choose multiple events from the list.MultipleChoiceYesOnly available if you select Choose Events option